Mobile Integrated Care Coordinator

Integrated Care Coordinator for Mobile Unit

In collaboration with the Mobile Recovery Medical Care Coordinator and under the guidance of the Mobile Program Manager, the Integrated Care Coordinator will ensure the seamless coordination and delivery of essential services to clients. This role involves managing the care of specifically identified individuals, including tasks such as intake, discharge, billing, and service coordination.

The Integrated Care Coordinator must recognize and respect each client’s unique recovery journey, assisting in the development of a personalized care plan that aligns with their individual path. A solid understanding of the drug and alcohol treatment system, as well as a demonstrated commitment to the recovery community, is essential.

This position serves as a point of contact for individuals recovering from substance use disorders, with the goal of preventing relapse and supporting long-term recovery. It combines direct client care with ongoing efforts to develop and enhance the integrated care model.

ESSENTIAL FUNCTIONS

• Coordinate all aspects of care for individuals identified as needing support in their recovery journey.
• Assist individuals in recovery in identifying their personal interests, goals, strengths, and areas for growth related to their recovery.
• Support individuals in developing their own personalized recovery plan and ensure documentation of the plan.
• Build and maintain relationships with community partners to enhance access to the integrated care model.
• Serve as an advocate and ambassador for recovery-related initiatives, activities, and boards throughout the community, expanding pathways to recovery in the Grand Traverse area.
• Facilitate the transition from a professionally directed service plan to a self-directed recovery plan while ensuring the individual can maintain long-term recovery.
• Actively identify and create linkages to community resources that support the individual’s recovery goals, involving agency staff and other relevant stakeholders.
• Ensure all aspects of care are documented accurately and timely to facilitate proper billing and financial reimbursement.
• Identify barriers—both internal and external—that hinder full participation in community resources and develop strategies to overcome those barriers.

Availability:

• Minimum of 40 hours per week,
• Monday- Friday, 8 a.m.- 5 p.m.

BENEFITS:

• Medical
• Dental
• Vision
• 401k with 5% match
• PTO

Qualifications, Education, and Experience:

• Minimum 1 year of experience working in social services
• Bachelor’s degree in human services with minimum 1 year of experience (preferred)
• Certification as Associate Certified Coach (life coach certification), Community Health Worker Certification, CCAR (Connecticut Community for Addiction Recovery), Certified Recovery Coach (considered)
• Experience in substance abuse treatment (preferred).
• High school diploma or GED (required)

REQUIRED TRAINING/CERTIFICATIONS:

• CPR/First Aid Certification required upon hire.
• Valid Michigan Chauffeur License required upon hire.
• MCBAP Certification or MCBAP Development Plan required upon hire.
• Recovery Coach Certification required or must be completed upon hire- if eligible
• Must adhere to ATS training requirements.

SKILLS NEEDED/EXPERIENCE:

• Strong written and verbal communication skills, with the ability to convey information clearly and effectively.
• Excellent decision-making and critical thinking abilities, with experience functioning within a multidisciplinary team. Demonstrates the capacity to think creatively and consider diverse perspectives.
• In-depth knowledge of recovery and addiction treatment models.
• Proficient in crisis intervention techniques, with the ability to de-escalate situations and problem-solve to ensure safety and stability.
• Demonstrated ability to maintain professional boundaries in relationships with staff, clients, and community members.

This job description is intended to indicate the kinds of tasks and levels of work that will be required for this position. These duties shall not be held to exclude other duties not mentioned that are of a similar level of difficulty.