What are the responsibilities and job description for the Administrative Clerk position at Addison Group?
Job Description
Job Description
Job Title : Administrative Assistant
Location : Oklahoma City Metro, OK
Industry : Administration / Customer Service
Pay : $17.00-$18.00 / hour
About Our Client :
Our client is a thriving and innovative company in need of an organized and proactive Administrative Assistant. This role offers a fantastic opportunity to support a growing team in a fast-paced environment, ensuring smooth day-to-day operations while contributing to customer satisfaction and project completion.
Job Description :
The Administrative Assistant will be responsible for managing client communications, assisting with order processing, ensuring all documentation is accurate, and providing ongoing support to various departments. This role demands a professional attitude, attention to detail, and the ability to multitask effectively to meet client needs and deadlines.
Key Responsibilities :
- Business Knowledge : Learn and understand all areas of the business to support the team effectively and contribute to company goals.
- Phone & Email Management : Answer incoming calls on the first ring with a friendly, professional attitude and follow up on management's email communications until project completion.
- Client Inquiries : Respond to client inquiries quickly and professionally, ensuring accurate and efficient resolution of requests.
- Product Promotion : Offer and suggest company products during each client interaction via phone or email.
- Order Processing & Tracking : Proactively track orders to ensure timely shipments and resolve any shipping delays.
- Client Communication : Maintain organized communication with clients and follow up until project completion.
- Document Accuracy : Inspect all documents and artwork for detail and accuracy before sending to clients for approval.
- Order Verification : Match orders to invoices and ensure backordered items are shipped promptly.
- Commission Tracking : Oversee and ensure timely and accurate commission payments.
- File Maintenance : Maintain accurate and up-to-date records daily.
- Trade Shows : Attend at least three trade shows per year (each requiring one week of travel) to represent the company and network with potential clients.
- Lead Conversion : Convert leads into orders and build long-term client relationships.
- Software Management : Use sales and management software to track customer interactions and workload.
- Data Reporting : Utilize Excel to generate reports and manipulate data for analysis.
- Local Travel : Occasionally travel within the Oklahoma City Metro to meet with clients in person.
- Professional Representation : Maintain a professional and polished appearance when representing the company.
- Team Support : Assist other departments as needed to ensure smooth operations.
Qualifications :
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Admin4
Salary : $17 - $18
