What are the responsibilities and job description for the Clinic Coordinator position at Addison Group?
Job Title: Clinic Coordinator
Location: Newton, MA
Industry: Healthcare
Pay: $45,000 - $55,000 (Based on experience)
About Our Client: Our client, a highly regarded healthcare organization, is seeking dedicated Clinic Coordinators to join their fast-paced oncology clinic. This role is crucial in providing outstanding patient service and ensuring smooth daily operations in a busy environment. The ideal candidate will be detail-oriented, organized, and comfortable working in a dynamic medical setting.
Job Description: The Clinic Coordinator is responsible for front-desk operations, patient scheduling, and administrative support in an oncology clinic setting. This role requires strong customer service skills, attention to detail, and the ability to multitask in a high-volume environment.
Key Responsibilities:
- Greet and check in/out patients, ensuring all necessary paperwork is completed accurately
- Schedule appointments and follow-up visits across multiple disciplines
- Maintain patient records in compliance with HIPAA regulations
- Handle incoming phone inquiries and provide information to patients and providers
- Assist with coordinating patient services and ensuring a seamless experience
- Support the clinic team by triaging calls and directing them appropriately
- Work collaboratively with a team of healthcare professionals, including doctors and nurses
- Navigate and utilize Epic and other healthcare software systems effectively
- Adhere to compliance and regulatory requirements, including standard immunization protocols
Qualifications:
- Strong customer service skills with a patient-centered approach
- Prior experience in a healthcare front desk or administrative role
- Familiarity with Epic or similar electronic medical record (EMR) systems is a plus
- Ability to manage multiple tasks efficiently in a high-volume clinic setting
- Strong communication skills and the ability to de-escalate patient concerns professionally
- Detail-oriented and able to work effectively in a team-based environment
Additional Details:
- Schedule: Multiple shifts available: 8:30 AM - 5:00 PM, 9:30 AM - 6:00 PM, 7:30 AM - 4:00 PM
- Dress Code: Business casual (no jeans)
- Additional Requirements: Must be fully vaccinated for COVID-19 and complete occupational health screening
Perks:
- Work with one of the most respected cancer care organizations in the world
- Opportunities for career growth and internal promotion
- Collaborative and supportive team environment
- Gain valuable experience in a specialized oncology setting
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
IND 004-008
Salary : $45,000 - $55,000
