What are the responsibilities and job description for the Collections Specialist position at Addison Group?
Title : Collections Specialist
Location : Osseo, MN ( Only local MN residents are eligible to apply )
Compensation : $26-$30 / hour dependent on applicable experience
Internal ID : 10020157
Our client in Osseo, MN, has an immediate opening for a collections specialist to join their team. This is a great opportunity to work with a well-established, growing organization that values experience in accounts receivable, B2B collections, dispute resolution, and deductions management. The ideal candidate will have strong communication skills, the ability to research and resolve outstanding balances, and a customer-centric approach to collections.
Responsibilities
- Manage B2B collection efforts
- Manage collection efforts on past-due accounts, proactively contacting customers to resolve outstanding balances.
- Review and analyze customer accounts, deductions, credits, and disputes to ensure timely payment resolution.
- Work with internal teams to resolve billing discrepancies, short payments, and unapplied cash.
- Process adjustments, credit memos, and payment applications within a large ERP system.
- Maintain accurate documentation of all collection efforts in the M3 system and other relevant platforms.
- Follow up on denied claims, disputes, and chargebacks, escalating unresolved issues as needed.
- Communicate with customers via phone and email to negotiate payment plans, resolve disputes, and build strong business relationships.
- Assist with month-end close processes related to accounts receivable and collections.
Requirements
Why choose Addison Finance & Accounting?
Addison Group is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with fairness and respect. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local laws.
Addison Group complies with all EEO laws and regulations and ensures a workplace free from discrimination, harassment, and retaliation. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
IND 002-004
Salary : $26 - $30
