What are the responsibilities and job description for the Collections Specialist position at Addison Group?
About the Role
We are seeking a proactive and detail-oriented Collections Specialist with 1–2 years of experience to join our finance team. In this role, you will be responsible for following up on outstanding customer balances, helping reduce delinquency rates, and supporting cash flow by ensuring timely payments. This is a great opportunity for someone early in their career who is looking to grow their skills in a collaborative, fast-paced environment.
Key Responsibilities
- Monitor assigned customer accounts for past-due balances
- Make outbound calls and send follow-up emails to customers regarding outstanding invoices
- Research and resolve payment discrepancies, short pays, and billing issues
- Document collection efforts and update customer notes in the system
- Collaborate with internal teams (sales, billing, customer service) to resolve disputes
- Generate and analyze aging reports to prioritize collection activities
- Recommend accounts for escalation or write-off as appropriate
- Assist in the preparation of month-end AR reports and collection metrics
Qualifications
- 1–2 years of experience in collections, accounts receivable, or a related finance role
- Strong communication and negotiation skills
- High attention to detail and ability to stay organized in a fast-paced setting
- Experience working with accounting or ERP systems (e.g., NetSuite, QuickBooks, SAP, Oracle)
- Proficient in Microsoft Excel (basic formulas, data entry, etc.)
- Ability to manage multiple tasks and meet deadlines
Salary : $20 - $22
