Dealer Relationship Manager

Description

SUMMARY: 

Ideal candidate should be a self-starter, demonstrate a positive attitude, possess excellent communication skills, and an ability to analyze moderately difficult problems and offer practical solutions.  This position is responsible for the development and enhancement of indirect dealer relationships with the credit union.  This includes effective communication with each dealership, analysis of dealership opportunities to maximize the credit unions relationship with each dealer and grow the indirect loan business to meet the credit unions loan goals while managing risk. 

This position will cover primarily Brevard and Volusia counties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

· Develops sales plan to maintain and expand current markets, products and services, meeting and exceeding targeted goals and objectives.

· Build rapport and solidify existing and new dealer relationships to increase indirect outstanding loan balances.

· Meets and/or exceeds department goals as determined by organizational business plan. These include, but are not limited to, volume goals and dealership growth.

· Ensures positive relationships with dealers by establishing strong communication channels and coordinating business calls. Resolves conflicts and issues that have escalated and adjusts going forward to ensure issues do not reoccur.

· Analyzes program/pricing recommendations and works with Department Management to determine future courses of action.

· Works to develop systemic improvements aimed at increased efficiency and continual improvement in member relations based on identified competitive data and dealer needs.

· Responsible for establishing and overseeing the dealer approval process to ensure Addition Financial is partnering with financially stable dealerships. This includes, but is not limited to, the review of dealership tax returns and income statements as well as site visits/inspections.

· To be knowledgeable and ensure the overall operations run smoothly. ie: funding verification, loan disbursements, control problem resolutions and compliance set by state and national agencies.

· Analyzes monthly reports regarding dealership volume, rates, departmental loan delinquencies, funding, and approvals. Makes recommendations to improve processes, manage risk and increase volume.

· Informs dealers of policy, procedural and pricing changes.

· Demonstrate written and spoken communication skills that reflect AFCU’s core values with dealership personnel, members, and team members on all levels.

· Other department wide projects and tasks as assigned. 

Requirements

Education: 

• High School diploma, GED or equivalent education.

Experience: 

• 2 years of previous Automotive Lending experience (preferred). 

• Effective time management and organizational skills required.

• Strong self-motivation and sense of urgency. 

• Must be a team player, possess the ability to work under pressure, be able to prioritize work functions, and carry a professional image

Certifications: 

• Valid Driver’s License and means of transportation.

Any applicable system or program knowledge: 

• N/A

OTHER CHARACTERISTICS OF THE POSITION: 

Physical Demands: 

• Sitting for long periods at a time. 

• Regularly required to talk or listen. 

• Occasional lifting of office supplies up to 20 lbs. 

• Vision abilities including close vision and ability to adjust focus. 

Mental Demands: 

• Must understand and follow a set of clear oral and/or written procedures without deviation. 

• Performs repetitive routine tasks. 

• Withstand moderate amounts of stress. 

• Must adhere to a provided work schedule to meet a set of qualitative production standards. 

• Perform tasks that vary often from day to day. 

• Implements others’ decisions/procedures with little judgment. 

•  Must relay information orally. 

WORKING WITH US: 

We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including: 

• 401k with profit sharing contribution 

• Comprehensive medical, dental and vision coverage from leading insurance providers 

• Continuing education and up to $5,000 in tuition assistance annually 

• Generous vacation and sick pay 

• Paid parental leave and volunteer time off 

• Major holidays off including Federal holidays that many other industries don't observe 

• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts 

  
At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, protected veteran status, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what helps our team members, and our company, grow as a whole and we seek to nurture that inclusiveness. We welcome our team member’s diverse viewpoints and work together so that everyone’s voices are heard. So, if you’re ready to take your career to the next level, Count Us In®.