What are the responsibilities and job description for the Credit Union Member Service Representative (Floater) position at Addvantage Credit Union Staffing?
What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!
We are currently seeking an experienced Member Service Representative (Floater) for a credit union with branches located in Long Beach, Wilmington, and San Pedro. This opportunity will be based out of the Long Beach branch but will be required to float to the Wilmington and San Pedro branches as needed.
Type: Full-time, temporary (long-term temporary)
Pay: $18-20/hr
Branch hours: Monday – Friday: 8:55am - 5:25pm
Responsibilities:
- Accurately perform teller transactions in accordance with Credit Union policies and procedures, and in compliance with regulatory requirements and security procedures.
- Receive checks and cash for deposit to savings & checking accounts, verify deposit amounts, and examine checks for endorsement, negotiability, and check-hold requirements.
- Process withdrawals, transfers, credit card cash and line of credit advances, and loan payments.
- Place stop payments, process gift cards, and complete required forms.
- Process and review disputes for ACH/Share Draft/Cards.
- Maintain cash drawer within prescribed cash limits and meet cash balancing requirements; dual-control for TCD and vault.
- Provide friendly, fast and accurate service to members.
- Explain various Credit Union products and services to members.
- Perform specific and delegated duties as assigned.
Requirements:
- 1 year of teller experience within a credit union or bank
- Must be able to pass background, credit history and bondability checks
- Ability to work in a team environment and demonstrate communication and analytical skills
- Demonstrated ability to handle a variety of customer requests including difficult customer situations
- Possess an enthusiastic and professional attitude
- Excellent written and verbal communication skill
Job Types: Full-time, Temporary
Pay: $18.00 - $20.00 per hour
Schedule:
- Day shift
- Monday to Friday
Experience:
- Credit Union or Bank: 1 year (Required)
Work Location: In person
Salary : $18 - $20