What are the responsibilities and job description for the Full-Time Hotel Front Desk Attendant position at Adelphi Hotel Partners?
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :
20-$23 DOE
Responsibilities :
- Handle customer complaints as necessary
- Connect with the housekeeping department to ensure guest accommodations are ready
- General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications :
About Company
The Adelphi Hotel and Residence is Saratoga Springs’ landmark boutique property which blends old-world grace and Victorian grandeur with exceptional service and style for today’s guests. It is a part of Adelphi Owner Group which manages luxury hotels, restaurants, and hospitality properties.
Salary : $20 - $23
