What are the responsibilities and job description for the Hotel Front Desk Attendant position at Spa City Motor Lodge?
Job Description
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
18 hourly
Responsibilities :
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Handle customer complaints as necessary
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
- Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications :
About Company
Our 42 rooms are inspired by the dynamic artist culture and tradition of Saratoga. A modern motor lodge with interiors reminiscent of an artists studio, our guest rooms invite you to take in all that Saratoga Springs has to offer. After a day of outdoor adventure, downtown exploration, or race watching we offer a modern palette for your inspiration or relaxation.
Spa City Motor Lodge is located in the center of downtown Saratoga Springs, an inspired town with rich culture and a lively dining scene. Whether you’re escaping the city, road-tripping through the Hudson Valley, or exploring the Adirondacks, Saratoga Springs is ideally situated to be the gateway to your upstate New York adventure.
Salary : $18
