Sales and Support Specialist

Reporting to the Branch Manager the Sales and Support Specialist will be responsible for order processing, assisting customers with will call, consultative selling and design assistance. The candidate must be comfortable working in a fast-paced environment that is customer service oriented. The position will require a multitasking, forward thinking, efficient and productive go-getter.

JOB DUTIES:

• Provide best-in-class customer service
• Maintain an awareness of all product knowledge information, promotions and vendor training
• Place outgoing calls to known or unknown customers based on initiatives and existing work
• Demonstrate use and operation of product and recommend products to customers and answer questions
• Accurately and efficiently, complete all sales transactions which include processing invoices, returns, receiving and processing cash, checks and credit card payments
• Provide information regarding warranties, manufacturing specifications, care and maintenance of product and delivery options
• Assist in floor moves, product, display maintenance, replenishing product and store housekeeping

YOU MUST HAVE:

• 1 years’ customer service/sales experience
• Proven ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product

WE VALUE:

• Previous Audio Visual Knowledge
• Knowledge of advance networking
• Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.

WHAT'S IN IT FOR YOU:

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Employee discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

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Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.