What are the responsibilities and job description for the Order Book Management Specialist position at Adidas?
Proactively analyze customer orderbooks, identify actions to improve deliveries/service, coordinate the implementation of levers to improve performance while communicating status to customers/sales in a clear and accurate manner.
- Analyze customer orderbook and identify risks to achieving on time deliveries, sales targets and/or strategic objectives
- Use the orderbook analysis and supply availability projections to identify and action purchasing, order fulfillment, distribution and/or inbound prioritization in coordination with related functions.
- Effectively communicate orderbook status information to sales and customer teams in a manner that highlights issues, actions taken and/or the need for further decisions
- Publish weekly supply availability projections to track On Time Availability (OTA) and provide all teams with a consistent measurement (one source of the truth) and early identification of issues
- Work with Sales account teams to identify orderbook actions, issues and needed changes (e.g. Delivery Blocks, Distros, pricing)
- Establish relationships with customer merchandising teams to facilitate needed orderbook actions while minimizing the need for direct involvement of the sales team
- Work with Order Fulfillment team on order prioritization in order to support OTIF targets
- Identify and escalate delayed orders with respective warehouse and direct ship teams
- Create delivery notes and resolve delivery note issues to assist with warehouse order flow and facilitate timely shipping
- Represent the company in a professional manner while communicating effectively with customers, sales teams, and other internal parties regarding the adidas product line, policies and procedures
- Proficiency in relevant computer systems (SAP, Microsoft- Excel, Outlook)
- Process transactional data accurately
- Excellent written, verbal and professional communications
- Works independently with strong organizational skills
- Demonstrates a sense of urgency and ownership
- Reviews data to identify trends and initiate improvement actions
- Proven experience in challenging an existing process(es) and developing unique solutions to problems
- Ability to articulate complex ideas and focus on critical tasks
- Ability to develop positive working relationships at various organizational levels and influence others to achieve goals
- Ability to work in a team environment to accomplish a shared goal
QUALIFICATIONS
- Bachelor’s Degree preferred and 2 years or more related experience; or equivalent combination of education and related experience
- Minimum of 1 year of experience in a role involving direct interaction with external or internal customers
- adidas requires all US based employees to report COVID-19 vaccination status. Proof of vaccination is required in New York City and Puerto Rico. adidas is an equal opportunity employer and will consider requests for accommodation in accordance with all relevant laws.
- We’re all remote while the world sorts itself out. Upon our eventual return to office, the working location will be Spartenburg, SC.
- Though our teammates hail from all corners of the world, our working language is English
- Diversity and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace DIVERSE backgrounds, experiences, and perspectives and seek to create a workforce that REFLECTS our consumers and communities.
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.
COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
