Delivery Manager

About Aditi Consulting

Aditi Consulting is a leading digital engineering services company that partners with established and emerging enterprises to drive innovation and growth. By harnessing borderless talent across three continents, we deliver transformative solutions that redefine business trajectories. Our comprehensive services include AI Automation, Application Modernization, Cloud Infrastructure, Cybersecurity, Data Analytics and Managed Support.

Our values—SPICE (Socially Conscious, People Performance-Driven, Intense, Creative, Ethical)—define who we are. We believe in creating a culture where employees bring their full selves to work while learning from and growing with others.

Position Overview

We're looking for an experienced Delivery Manager in Bellevue, WA who will oversee project delivery and client satisfaction. As a Delivery Manager, you will work with multidisciplinary teams to ensure that projects are delivered on time and meet customer requirements.

Project Management

Additionally, you will be responsible for:

• Work with Solution Directors and Account Management during the pre-sales process on proposals specifically solutions approach, budget, and timelines
• Assemble high-performing team(s) based on project needs. This includes working with the talent team to recruit and vetting the best team members.
• Oversee Project(s) delivery from initiation to closure, ensuring adherence to deadlines and budgets.
• Manage project scope, identify risks, and implement solutions for any roadblocks.
• Collaborate with the Marketing team to build case studies.
  
  

Client Relationship Management

• Build and maintain strong relationships with clients, understanding their needs and exceeding their expectations reflected through CSAT scores.
• Proactively address client concerns and ensure their satisfaction throughout the delivery lifecycle.
  
  

Service Quality And Improvement

• Conduct business reviews for assigned accounts.
• Provide milestone/burn reports to client(s). Work with Finance and AM for timely invoices.
• Analyze client feedback and identify areas for improvement in service processes.
• Implement strategies to continuously enhance service quality and efficiency.
• Generating opportunity leads for the Sales/AM team.
  
  

Additional Duties May Include

• Managing Solution/Service delivery budgets
• Identifying and resolving service-related issues
• Creating and maintaining service delivery documentation
• Liaising with various stakeholders across the organization
  
  

The ideal candidate for a Delivery Manager role will possess the following skills and qualifications:

• Proven experience in Solution delivery or project management
• Strong leadership and communication skills
• Excellent problem-solving and analytical skills
• Technical background to participate in solution discussions and building teams.
• Ability to build and maintain relationships with clients and stakeholders
• Proficiency in project management methodologies
• Understanding of KPI(s) and service level agreements (SLAs)
  
  

Why Aditi Consulting?

• Flexible Insurance options for you & your family
• Competitive base salary incentive structure
• Open Paid Time Off
• Flexible Working Arrangements – remote work available!
• Paid Parental Leave
• Volunteer Days & Summer Flex Days
• Rewards & Recognition Programs
• Company Incentive Trip for Top Performers
• Annual All Company Offsite
• Wellness Stipend
  
  

Pay Transparency: The typical base pay for this role across the U.S. is: $110,000- $130,000 per year. This role is also eligible for a performance-based incentive plan. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including medical, dental, and vision benefits, 10 paid holidays, open paid time off, paid parental leave, 401(k) plan participation, life and disability insurance, mobile phone reimbursement, and wellness reimbursement.

Reasonable Accommodation: Aditi Consulting applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Applicants who require reasonable accommodations during the application process should contact the Aditi People Operations team at pd-us@aditiconsulting.com to make the need for accommodation known.

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