Administrative Associate (On Site)

Administrative Associate

Are you looking for a career with an established company who values its employees? Administrative Concepts, Inc. (ACI) offers its employees meaningful work and a positive environment. If you’re looking for a rewarding career, not just another job, then come join our team as an Administrative Associate!

Founded in 1997, ACI is a nationally licensed, full-service, Third-Party Administrator providing enrollment, fulfillment, and claims processing services for various insurance lines in the medical claims industry. This position is based in our Collegeville, Pa office and is set to be a full time, in office associate.

Position Summary

This role provides administrative support to the company in its entirety, with an emphasis on the claims department and supporting how claims are handled and processed. The job duties include but are not limited to handling all incoming and outgoing mail processes, processing mail through our Document Management Program, reviewing member eligibility within internal systems, managing discounting through Preferred Provider Organizations, Provider Tax ID maintenance and receptionist duties as needed.

What You Will Be Accomplishing

· Open, identify, prioritize, and scan mail into our Document Management System.

· Enter claims information into the database. This involves sending, receiving, and processing Electronic Claim Files daily. This includes, but is not limited to, multiple EDI 837 files, Claims Exchange EDI, and Pre/Post Adjudication files.

· Enter, maintain, and adjust provider maintenance records in a database.

· Process medical claims through Preferred Provider networks to determine discount eligibility. Support the Preferred Provider networks Claims Appeals process through completion.

· Responsible for maintaining all Claims Exchange mailboxes on a daily/weekly basis and to data enter necessary claims to be handled as EDI.

· Handle all returned mail for the company; an example being, scanning and logging all returned checks for members and providers as well as investigating returned provider checks.

· Participate in training sessions as required.

· Learn Receptionist duties and to assist with phone coverage as needed

· Provide support to Supervisor and Manager with tasks as necessary.

Experience and Skills Needed

· Must demonstrate strong communication and interpersonal skills.

· Must be able to navigate technology and be able to effectively train on new systems with ease.

· Medical or Health Insurance background a plus.

· High school diploma or equivalent education is required.

Competencies Valued

· Displays leadership through innovation in everything you do.

· Displays enthusiasm for what you do and a drive to improve.

· Displays a strong drive to complete tasks.

· Displays personal and corporate integrity.

Background Check required for employment.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Collegeville, PA 19426 (Required)

Work Location: In person

Salary : $18 - $19