What are the responsibilities and job description for the Clerical Assistant position at Administrative Office of PA Courts?
This administrative support flex position provides Information Desk and switchboard coverage, as well as central mail sorting and distribution, interoffice mail distribution, mail equipment operation, and messenger duties for the Pennsylvania Judicial Center (PJC). The working schedule is Monday through Friday from 9 a.m. to 5 p.m., with a one-hour lunch break.
Job Duties
- Serves as Information Desk receptionist on a rotating basis. Welcomes and assists visitors to the PJC and explains building amenities as needed. Directs visitors to the various areas and occupant suites throughout the building.
- Serves as a phone operator for the PJC on a rotating basis. Logs and routes all incoming telephone calls and takes appropriate phone messages.
- Serves as a help center for callers who require assistance determining the appropriate court entity, department, or person they need to speak with.
- Maintains chain of responsibility for all mail delivered to the PJC and ensures proper signatures are obtained before mail is released to the appropriate court, board, or committee.
- Distributes USPS mail, FedEx, and UPS packages to appropriate judiciary staff members within the PJC.
- Collects and prepares interoffice and outgoing mail from PJC occupants for pickup by the USPS.
- Completes daily mail run within the Capitol Complex.
- Provides backup support for the following on an as-needed basis: Picking up USPS mail at the post office; Delivering USPS mail to the Central Mail Processing Center for security screening; Processing and applying proper postage amounts on outgoing mail; Printing labels and tracking mail via USPS, Fed-Ex and UPS online express mail systems and tracking software; Completing mail delivery and pick up runs between the PJC and Ritter Road offices and newspaper run from Capitol to PJC.
Minimum Qualifications
- High school diploma or equivalent.
- An equivalent combination of education, experience, and/or training may be considered.
Additional Requirements
- Provides Information Desk and switchboard coverage until 5:00 pm when the office closes early the day before a holiday.
- A valid driver’s license is required.
- A satisfactory criminal background check is required.
Job Highlights
- Excellent benefits program, including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members beginning on the first day of employment.
- 13 paid holidays, 12 paid sick days, and 12 paid vacation days per year.
- Salary increases, employee assistance programs, and State retirement plans.
- Free parking.
Salary information
Starting Annual Salary
$32,676 - $37,149
Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or human.resources@pacourts.us.
Salary : $32,676 - $37,149
