What are the responsibilities and job description for the Front Counter Customer Service Representative position at Admiral Cleaners?
JOB DESCRIPTION
REQUIREMENTS
ABOUT THE COMPANY
Hiring Immediately - Join the Admiral Cleaners’ team now as a front counter customer service representative in the greater Annapolis area.
Schedule available: Monday- Friday 2 - 7pm; Saturdays 9-2pm; plus fill-in days; NO SUNDAYS
Job Responsibilities:
- Serve customers dropping off and picking up clothing. Engage with customers to enhance relationships.
- Provide product and service information and assistance to customers in a friendly manner.
- Maintain customer accounts with current and accurate information.
- Resolve customer problems in a timely and professional manner using scripts and skills provided to you.
- Enter garment descriptions into the computer with accuracy (data entry).
- Fold and package finished garments to prepare for pick-up.
- Sort, scan and file finished garments for storage.
- Keep work areas need and clean at all times.
Benefits:
- Bi-weekly, direct deposit pay
- AFLAC offered
- 401k with matching available
- Drycleaning allowance for uniforms and some personal items
- Air conditioned facilities
- Paid holidays
- Paid leave after 1 year
REQUIREMENTS
- Technology friendly, (windows platform computers).
- Detail-oriented with a good memory.
- Service-minded.
- Multi-take description Counter
- Previous Experience preferred
- Entry Level
- Flexible hours possible
ABOUT THE COMPANY
Admiral Cleaners is a 3rd generation family-owned drycleaning business that has been serving our local communities for nearly 90 years.
Salary : $16 - $17