Project Manager - IT

ABOUT ADOBE

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal four years in a row.

As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA/Marketplace lines of business.

POSITION PURPOSE

Adobe Population Health is searching for an energetic and engaging IT Project Manager to join the Team. This newly created position was established to support APH’s expansion and digital transformation initiatives across multiple states. The IT Project Manager will report directly to the Sr. Project Manager and play a critical role in planning, coordinating, and executing technology projects that support operational efficiency, data integration, and healthcare delivery systems.

This position is based at our corporate headquarters, conveniently located off the 51 freeway (16th Street and Glendale Avenue).

DUTIES & RESPONSIBILITIES

• Lead the end-to-end lifecycle of IT projects, from requirements gathering through implementation testing, and post-deployment support.
• Build weekly project reports/updates.
• Utilize ClickUp for PMO organization and project documentation.
• Collaborate with cross-functional teams, including Data, Operations, Clinical, and Compliance departments, to ensure alignment of technology projects with business goals.
• Develop and manage detailed project plans, timelines, resource allocations, risk assessments, and communication strategies.
• Serve as the primary liaison between technical teams, vendors, and internal stakeholders, ensuring expectations and deliverables are clearly defined and met.
• Oversee implementation and integration of health IT systems, such as EHRs, claims data platforms, CRM tools, and population health analytics systems.
• Track and report on project progress, budgets, milestones, and KPIs to leadership and project sponsors.
• Proactively identify potential risks or barriers and lead efforts to mitigate them with minimal disruption to timeline or budgets.
• Ensure IT projects comply with industry regulations, privacy standards (HIPAA), and internal security protocols.
• Support change management efforts including documentation, training, and stakeholder engagement.
• Contribute to the development of standardized project management practices and tools across the organization.

REQUIRED SKILLS & QUALIFICATIONS

• Three (3) years of project management experience.
• One (1) year specifically managing IT or data-related projects.
• Demonstrated knowledge of project management methodologies (e.g., Agile, Waterfall, or Hybrid).
• Strong organizational skills with the ability to manage multiple concurrent projects and competing priorities.
• Excellent communication and interpersonal skills, with the proven ability to facilitate meetings, write reports, and present to technical and non-technical audiences.
• Experience working with cross-disciplinary teams including developers, analysts, clinical staff, and leadership.
• Proficient with project management tools such as Microsoft Project and ClickUp for project documentation.
• Familiarity with data security, compliance standards (HIPAA), and best practices in healthcare technology environments.

PREFERRED SKILLS & QUALIFICATIONS

• Prior experience in healthcare, managed care, or population health organizations.
• Knowledge of systems such as Salesforce, Tableau, Alteryx, ClickUp, and Microsoft Power Platform.
• Experience in implementing EHR and CRM systems in clinical and/or administrative settings.
• Understanding of healthcare data forms (claims, EMR, HIEs) and terminology (ICD-10, CPT, HCC).
• Relevant project management certifications (PMP, CAPM, or others).

EDUCATION, LICENSES, & CERTIFICATIONS

• Bachelor’s degree in information technology, computer science, business health informatics, or related field required.
• PMP, CAPM, CSM or equivalent project management certification preferred.

BENEFITS & TOTAL REWARDS

• Paid Orientation and Training
• Insurance – Medical, Dental, Vision, and Life
• 401k Plan – 3% match
• Employee Assistance Program
• Tuition Reimbursement
• Continued Education Support
• Mileage Reimbursement (if applicable)
• Referral Bonuses
• Paid Holidays (8 days)
• Paid Time Off (15 days)
• Paid Volunteer Hours

CHARACTER & COMPETENCIES

• Courage – To have the courage to do the right thing at the right time.
• Ownership – To take ownership of every issue you touch.
• Respect – To respect yourself, co-workers, and for those whom you care.
• Excellence – To be excellent in all that you do.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• May occasionally lift and /or move more than 30 pounds.
• Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.