What are the responsibilities and job description for the HCM Service Consultant III (HR/Payroll) position at ADP - Automatic Data Processing, Inc?
ADP is hiring a HCM Service Consultant III.
- Are you interested in joining a dynamic business supporting our largest clients?
- Are you ready to be part of a team offering advancement opportunities throughout your career journey?
- Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000 employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll / HR, Benefits and / or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ , multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel : http : / / adp.careers / DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here : https : / / adp.careers / Client_Services_Videos
WHAT YOU'LL DO : Responsibilities
What you can expect on a typical day :
TO SUCCEED IN THIS ROLE : Required Qualifications
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include :
BONUS POINTS FOR THESE : Preferred Qualifications
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN :
