Manager, Clinical Relations

Company Description

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

Job Description

This non-academic post will provide day-to-day supervision of the clinical coordination team, for students in years 2 and 3, within Clinical Operations. This position requires a high level of leadership and analytical skills to advance the wellness and support programs of Chamberlain College of Nursing (CU). The Manager will be sensitive to the broad range and complex clinical coordination issues and appropriate resolutions. The Manager must maintain current knowledge of compliance measures and accreditation requirements of assigned region.

*Please note, this is a hybrid role, and we are seeking colleagues who live in the Phoenix area. 

In this role you will:

• Hire, train and develop Clinical Coordination Specialists.
• Manage the workload of the team and provide back-up coverage for the Clinical Coordination team when short-staffed.
• Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists.
• Review and prioritize of student clinical escalations.
• Complete performance review evaluations for direct reports.
• Participate in quality assurance tasks, including review of clinical placement records, accreditation site visits, etc.  
• Plan, develop and present trainings for healthcare partners and internal colleagues.
• Maintain a flexible schedule, with a willingness to participate in university activities and events.
• Maintain relationships with key community partners.
• Assist in budget preparation, tracking program/division expenses.
• Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership.
• Participate in leadership team meetings and other leadership development activities.
• Serve as a subject matter expert on all aspects of clinical relations/operations and own all relative SOPs and job aides. 
• Perform other duties as assigned and comply with all policies and standards.

Qualifications

• Bachelor’s Degree in a related field required, master’s preferred
• 3 years in administrative and/or supervisory capacity
• 2 years in coordination (preferred)
• Excellent communication skills, both written and oral
• Strong computer skills
• Ability to influence peers, superiors and indirect reports across all levels in a matrix organization
• Ability to lead teams, including hiring, talent management, team accountability, and growth of direct reports
• Strong leadership and in-depth knowledge of standard operating procedures and policies relative to clinical experiences
• Quick learner and adaptable to change

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation