What are the responsibilities and job description for the Staffing Coordinator position at Adultcare Assistance Homecare?
Result Statement: Ensure the effective scheduling and support of caregivers while maintaining high-quality care services. Demonstrate Adultcare Assistance Homecare's Core Values—HEART, ADVOCACY, and POSITIVE IMPACT by collaborating with the Geriatric Care Specialists, caregivers, and clients to provide exceptional care and contribute to the overall success of the team.
Responsibility Summary:
- Schedule and match caregivers according to client needs and care plans.
- Manage and update client and caregiver schedules in scheduling software.
- Provide effective communication and collaboration between caregivers, clients, and Geriatric Care Managers (GCM).
- Assist with the recruitment, onboarding, training, and retention of caregivers.
- Participate in after-hours on-call support rotation.
- Promote the agency's core values: HEART, ADVOCACY, and POSITIVE IMPACT in all aspects of the role.
Responsibility Standards:
1. Scheduling Caregivers
a. Assign appropriate caregivers based on client needs and care plans.
b. Ensure accurate and up-to-date scheduling in the agency’s scheduling software.
c. Communicate scheduling updates and changes to clients, responsible parties, and caregivers promptly.
d. Ensure caregiver schedules align with the client's care needs and preferences.
2. Communication and Collaboration
a. Act as a liaison between clients/responsible parties, caregivers, and the Geriatric Care Managers to ensure effective care delivery.
b. Provide consistent support to caregivers by answering questions and providing clarification regarding care plans.
c. Ensure clear communication about schedule changes, client needs, and updates.
3. Recruitment, Onboarding, and Retention
a. Assist with the recruitment and onboarding process for new caregivers.
b. Participate in the retention efforts by fostering a positive work environment and supporting caregiver development.
c. Participate in new-hire orientations and staff training as needed.
4. Core Values Promotion
a. HEART: Foster an environment of care, trust, and doing the right thing for clients and caregivers.
b. ADVOCACY: Support and advocate for caregivers and clients, ensuring both feel valued and heard.
c. POSITIVE IMPACT: Ensure that the work done daily leads to meaningful and lasting contributions to clients' and caregivers’ lives.
5. Telephone Back-Up Support
a. Assist with answering phones
b. Provide support and resources
6. On-Call Support
a. Participate in after-hours on-call support rotation to assist with urgent scheduling needs.
Qualifications:·
Preferred Education: Associate's degree or higher (High School Diploma required).·
Experience: 1-3 years of experience in home care, elder services, or scheduling.·
Skills: Strong interpersonal and communication skills.
- Excellent problem-solving abilities.
- Attention to detail and organization.
- Ability to pass background checks, including drug screening.
Compensation & Benefits:·
Salary and Bonus· Health benefits, PTO, paid holidays, and bonus opportunities based on performance and teamwork.· Opportunities for career growth and development. Work Schedule:· Full-time, 8-hour shifts (Monday through Friday).· On-call rotation (approximately every 6 weeks).
About Us: Adultcare Assistance Homecare provides top-quality in-home care for seniors, ensuring they remain safe, happy, and independent. We are dedicated to making a Positive Impact on our clients’ lives while fostering growth opportunities for our team members.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Ability to Commute:
- Scottsdale, AZ 85262 (Required)
Ability to Relocate:
- Scottsdale, AZ 85262: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000
