What are the responsibilities and job description for the Bilingual Consumer Lending Sales Specialist - Full Time (100026) position at Advance America, Cash Advance Centers, Inc.?
Bilingual Consumer Lending Sales Specialist - Full Time (100026)
Address : 5568 Monterey Road, San Jose, California, United States - 95138
Find out more about this role by reading the information below, then apply to be considered.
Bi-Lingual Spanish is a plus!!
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!
We offer :
The Consumer Lending Sales Specialist (CLSS) position is a performance-based, hands-on, customer-focused role responsible for delivering results related to individual and branch sales goals as well as customer expectations. Responsibilities include compliance with all federal and state regulations and adherence to company policies, procedures, and practices. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition.
Job Responsibilities
- Customer Service, Sales, Marketing & Customer Acquisition : Actively assist in meeting the center’s performance metrics. Utilize sales tools to provide an exceptional customer experience and use sales and marketing techniques to drive new customer growth. Develop and maintain customer relationships throughout the loan process. Educate customers on loan terms and conditions.
- Operations, Compliance, & Collections : Assist in managing the P&L to meet budgeted numbers. Adhere to company policies and applicable regulations. Maintain accurate cash controls and customer files. Perform collection calls and document activities as required.
- Team & Leadership : Work closely with and support others in a positive, team environment to enhance the customer experience.
Education Required
High School Diploma or equivalent required; some college preferred.
Experience Required
Sales and / or customer service experience required. One year of experience in sales, retail, banking, or collections preferred.
Knowledge Required
Strong math skills; professional verbal communication; ability to read, write, and apply complex information; ability to negotiate payment terms; understanding of compliance with industry regulations; ability to use required computer programs.
Physical Requirements
Standing for long periods, sitting occasionally, walking, bending, squatting, lifting up to 20 lbs., and driving with access to reliable transportation.
Travel
Must have a valid driver’s license and access to insured, reliable transportation for travel within the division.
Attire
The Company offers employees the option of wearing professional attire such as polos, blouses, collared shirts, and appropriate shoes.
Other
Must be 18 (19 in AL), eligible to work in the USA, and able to complete all post-offer screens, including a criminal background check. Regular attendance is required, and schedules may change as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID : 44487
J-18808-Ljbffr
