What are the responsibilities and job description for the Medical Receptionist/ bilingual a plus position at Advance Medical of Naples?
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and maintain the appointment calendar
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and ensure they are accurate and up to date
- Follow HIPAA guidelines to protect patient confidentiality
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle incoming and outgoing mail
- Keep the reception area clean and organized
Skills:
- Experience with medical scheduling (EMR) ECW or similar systems
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to handle difficult or upset patients
- Proficient in using front desk equipment such as phones, computers, and printers
- Able to be a strong team player
As a Receptionist, you will play a crucial role in providing exceptional patient service and ensuring the smooth operation of the front desk. Your attention to detail, organizational skills, and ability to multitask will contribute to the overall efficiency of the dental office. If you are a friendly and professional individual with experience in receptionist duties, we encourage you to apply for this position.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Primary Care
- Urgent Care
Work Location: In person
Salary : $19 - $23
