Program Support Assistant

HYBRID POSITION - WORK FROM HOME SEVERAL DAYS A WEEK MIDDLE TENNESSEE

AdvanceCare Health Services, LLC is seeking a compassionate and dedicated Program Assistant to train as a Program Manager for our DDA Department. As a Program Manager you will oversee an Individual’s care to ensure all state and agency requirements are met, and records are kept up to date. This role is crucial in promoting the well-being and independence of those we serve. If you are passionate about advocating for individuals while providing essential support services, we encourage you to apply for this rewarding position. Join us in making a difference in the lives of those we serve by providing exceptional support.

This is a hybrid of work-from-home, coming to the Hermitage, TN office as the department needs require. Must have an excellent driving record. Must have high-speed internet.

JOB DUTIES:

• Ensure visits, staffing, and other plans are kept up to date
• Obtain and upload documentation and other items as required to maintain up-to-date records
• Perform site visits and audits on schedule
• Monitor and follow up on required drills and community visits as required.
• Provide Training including but not limited to pre-service and in-service training.
• Work with families, providers, and other agencies monthly
• Assist as needed with Incident management and corrective action committees
• Enforce standard company policies and procedures and ensure all are in compliance.
• Develop schedules for annual drills, appointments, meetings, etc., and provide reports to the director.
• Ensure all client files, records, plans, and lists are up-to-date. Maintained according to policy/ procedure.
• Meet the attendance requirements established by the Director.
• Works a flexible schedule, including long hours and overtime when needed.
• Performs other duties as assigned and needed.

SKILLS AND QUALIFICATIONS:

• Ability to work cooperatively and courteously with others.
• Ability to manage multiple tasks and projects.
• Self-directed with the ability to work with little supervision.
• Accepts performance-based criticism and direction.
• Thoroughness and careful attention to detail.
• Ability to document and analyze documentation
• Ability to think and operate independently with minimal supervision.
• Ability to handle all situations with professionalism and a positive attitude and effectively communicate with individuals at all levels of the organization.
• Knowledge of office computer applications and Microsoft Office suite of applications (e.g., Word, Excel, PowerPoint) and/or business management software).

REQUIREMENTS:

• High school diploma or GED equivalent, with caregiving and office experience is preferred.
• Experience in a healthcare or corporate environment is preferred.
• Satisfactory criminal background check.

You must be Flexible and willing to work and learn on the fly!

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.

We will contact qualified applicants within two weeks of submission. All submissions with no resume or cover letter attached will not be considered.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required. From time to time other duties may be assigned. Management’s evaluation of your performance is based on your performance of the tasks listed in this job description and these other duties. Management has the right to revise this job description at any time.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Rate your computer skills from 1 to 10.

Education:

• High school or equivalent (Preferred)

Experience:

• Caregiving - Personal: 1 year (Preferred)
• Caregiving - Professional: 1 year (Preferred)
• Google Suite: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Working with people with developmental disabilities: 1 year (Preferred)
• Working with people with intellectual disabilities: 1 year (Preferred)
• DSP: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• DDA: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Clarksville, TN 37040