What are the responsibilities and job description for the Medical Receptionist position at Advanced Cardiology Associates?
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of our medical office and supporting the overall patient experience.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling, cancellations, and rescheduling efficiently.
- Perform insurance verification to ensure patient coverage prior to appointments.
- Maintain accurate health information management by updating patient records in the system.
- Provide medical administrative support by handling phone calls, emails, and inquiries professionally.
- Assist in managing medical records, ensuring compliance with privacy regulations.
- Process medical collections and handle billing inquiries as needed.
- Utilize EMR software for effective patient management and record keeping.
Skills
- Strong organizational skills with attention to detail in managing office tasks.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Proficiency in insurance verification processes and understanding of health information management practices.
- Experience with medical administrative support roles is preferred.
- Familiarity with EMR software is a plus.
- Knowledge of medical records management and ICD-10 coding is advantageous.
- Ability to maintain confidentiality and adhere to HIPAA regulations while handling sensitive patient information.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Cardiology
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17 - $18