Director of Medical Operations - RN

Description

SUMMARY:

Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.

ESSENTIAL FUNCTIONS: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Responsible for the strategic planning and delivery of the organizational five-year plan for nursing care. 

• Supervise Assistant Directors of Medical Operations and direct reports and assess the delivery of quality care within our client sites.  

• Lead operational best practices, support onboarding of new clients, serve as division leadership and oversee special projects. 

• Serve as the spokesperson for medical operations to advocate clinical care practices by contributing to RFPs and program overviews to retain and acquire new clients. 

• Oversee client contracts, review budgets, and audit over-under reports to disseminate corrective actions to ensure contractual compliance.    

• Direct the strategic planning, onboarding, and integration of new clients.  

• Partner with medical staff and management teams to facilitate teamwork to collaboratively accomplish organizational goals. 

• Provide supervision and coaching of direct reports. 

• Partner with the talent acquisition team to interview and select qualified associates. 

• Review and monitor the completion of Continuous Quality Improvement (CQIs) studies to interpret data and ensure effective delivery and clinical care processes. 

• Create the strategy, develop, and communicate staffing plans. 

• Responsible for auditing and validating the effectiveness of officer training, CQI studies, and site visit performance.  

• Evaluate and verify associate performance through review of completed work assignments and quarterly coaching. 

• Responsible for monitoring and reporting of CQI, peer reviews, evaluations, site visit scoreboards, and LMS metrics.  

• Identify staff development opportunities, training needs, and ensure training is obtained. 

• Train and coach Assistant Directors of Medical Operations (ADMOs) and high potential leaders.  

• Serves as liaison between headquarter team, clients, and staff. 

• Acquire and maintain professional licensure. 

• Remain available for 24/7 operational calls including nights, weekends, and holidays. 

• Demonstrate commitment and dedication to providing clinical support and guidance in the development and deployment of initiatives designed to solve problems and make lives easier.  

• Maintain an accurate and up-to-date strategic planning manual with continuity BUS plan and goals. 

• Perform all other duties as assigned. 

Qualifications

• Registered Nurse licensure required in the state(s) where services are to be provided 

• Bachelor’s Degree of Nursing (BSN) required 

• Master’s Degree of Nursing (MSN) preferred 

• 5 years of healthcare management experience required to include correctional healthcare experience required

• NCCHC Board Certification required within 1 year of employment 

• Basic Life Support (BLS) certification; hands-on-training 

• Must have a valid driver’s license and reliable transportation