What are the responsibilities and job description for the Scheduling Coordinator for Dental Office position at Advanced Dentistry of Alhambra?
This is a multi specialty dental practice and offer a full time scheduling coordinator position. We are looking for an enthusiastic and motivated person to join our team.
This position would be great for somebody that enjoys interacting with people and is seeking a position with room for advancement. The person will be responsible for answering the phone and maintaining appointments schedule for our patients. Dental experience is not required but the applicant must be computer savvy.
Job duties will include:
- Scheduling patient appointments and maintaining a full appointment book.
- Following up on patients that are overdue for their prophylaxis.
- Confirm upcoming patient appointments.
- Following up on canceled/no shows appointments.
- Maintain good customer service: acknowledge every patient that enters the office, smile, greet and check patients in upon arrival.
- Enter patient data in the computer and prepare new patients records.
- Check and correct patient personal information on record: email, phone number, and address
- Accurately verified dental insurances and benefits that come with the plan.
- Answering multiple phone lines.
- Dismiss patients with a smile and make sure the patient leaves happy.
- Maintaining the appearance of the lobby area
- Managing the patient referral program
- Managing patient reputation and Facebook posts
- Managing patient reactivation program
- Assisting the Office Manager in the execution of marketing and PR campaigns
Our office is open Monday through Friday.
This position pays depends on your abilities and performance. An additional bonus is given upon goal completion. Benefits package (medical, dental, paid vacation and holidays) is available with a full-time employment and are cumulative.
We are looking to have this position filled soon, so if you consider yourself a productive, goal-oriented self-starter and this career opportunity is of interest to you, don't hesitate to send your resume.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Dental receptionist: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $19 - $23