What are the responsibilities and job description for the Front Desk Check In position at Advanced Foot & Ankle Specialists of Arizona?
Job Title: Full-Time Front Desk Representative
Company: Advanced Foot & Ankle Specialists of Arizona
Location: Chandler, AZ
About Us:
At Advanced Foot & Ankle Specialists of Arizona, we pride ourselves on delivering exceptional care and service to our patients. We are a dynamic team committed to excellence, innovation, and a patient-centered approach. We are currently seeking a motivated and dedicated Front Desk Representative to join our team.
Job Description:
We are looking for a self-starter with a friendly, outgoing personality who excels in a fast-paced, patient-focused environment. The ideal candidate is reliable, self motivated, pays attention to detail, and has excellent work ethic, ensuring a seamless front desk operation that contributes to the overall patient experience.
Key Responsibilities:
*Patient Check-In: Greet patients warmly and facilitate a smooth check-in process.
*Documentation Management: Reviewing documents for accuracy and uploading to charts, etc.
*Referral Management: Handle the management and coordination of patient referrals efficiently.
*Telephone Management: Answer and route phone calls professionally and courteously.
*Financial Transactions: Process cash handling, patient cost share collections, and co-pays accurately.
*Insurance Verifications: Conduct insurance verifications to support billing processes.
*Checkout Process: Learn check out for cross-training.
Qualifications:
******Bilingual Requirement: Must be fluent in both English and Spanish.******
*Experience: Previous experience in a front desk or customer service role, preferably in a medical or healthcare setting, for one year minimum.
Skills:
*Strong organizational and multitasking abilities
*Excellent interpersonal and communication skills
*Ability to work independently and as part of a collaborative team
*Detail-oriented with a commitment to accuracy in handling transactions and patient information
Personal Attributes:
*Self-starter and motivated individual
*Reliable and dedicated
*Ability to self-govern
*Friendly and outgoing personality to ensure a welcoming atmosphere for patients
What We Offer:
*Paid time off/401K (matching)
*Supportive, positive, and collaborative work environment
*Opportunities for professional growth and advancement
*Comprehensive training to ensure your success in the role
How to Apply:
If you are ready to take on a rewarding role in a specialized healthcare setting, please submit your resume. Please do not apply if you are not bilingual.
Join us in providing outstanding care and service at Advanced Foot & Ankle Specialists of Arizona, where your contributions make a real difference in our patients' lives!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid sick time
- Paid time off
- Paid training
Medical Specialty:
- Podiatry
- Surgery
- Wound Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $18