Operations Specialist GI

POSITION SUMMARY:
Seeking an individual to serve on the internal operations team as part of our support system for our outside territory managers and their
clients. The GI Operations Specialist will be responsible for a variety of daily tasks, such as assisting territory managers in setting
up and servicing new and existing clients, assisting clients with pathology report content or delivery, facilitating slide and tissue block
send-outs, scheduling FedEx or UPS pickups, coordinating and communicating supply needs, and answering calls.
This is a fun, high-paced, customer-centric position with an experienced and energetic team.

ROLES/RESPONSIBILITIES
Daily
 Monitoring the orders email: Report faxing, FedEx pickup request, Billing
concerns/request, triaging supply orders, territory manager requests
 Answering phones for client and territory manager needs
 Trouble tickets/call-ons
 Addendum calls Upon Request/Periodically
 Daily Sales Report
 Slide/TissueSend-outs
 Special Request: special report requests, STAT requests, correction request
 Supply orders for clients

REQUIREMENTS
 Team player
 Willingness to troubleshoot problems
 Reliable commute
 Professional and respectful demeanor with coworkers clients and territory managers

JOB TYPE: Full-time

BENEFITS:
 401(k)
 Dental Insurance
 Health Insurance
 Vision Insurance
 Paid time off

SCHEDULE:
 8 hour shift M-F

EXPERIENCE:

Computer Skills (Required) Google Suite (Preferred)
 Microsoft Excel: 1 year (Preferred)
 Adobe DC: 1 year (preferred)
 Microsoft Powerpoint: 1 year (Preferred)
 Customer Service: 1 year (Preferred)

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16