Sales Ops Specialist-On Site Role

Sales Operation Specialist

POSITION SUMMARY

This individual serves on the internal operations team as the support system for our sales representatives and their customers. The Sales Operations Specialist will be responsible for a variety of daily tasks, such as assisting reps with specimen missing information, calling clinics to notify them of results needing priority attention, reaching out to patients to determine if they need assistance in specimen collection guidance, scheduling FedEx pickups, facilitating supply needs, and answering rep and customer calls.

ROLE AND RESPONSIBILITIES

Daily

· Fielding patient calls post specimen collection and scheduling pickups via FedEx and providing collection guidance.

· Monitoring the Account Management Email: Report refaxing, FedEx pickup request, Billing concerns/request, triaging supply orders, Rep request

· Answering phones for customer and sales representative

· Collecting/verifying pertinent information to process specimens

Upon Request/periodically

· Daily Sales Report (backfill)

· Specimen Send-outs

· Special Request: special report requests, STAT requests, correction request

· New Hire Training essentials: building binders/folders,

· Marketing pickups

Requirements:

· Upbeat personality and positive attitude

· Willingness to trouble-shoot problems in real-time.

· Efficient computer user who is able to navigate health information systems. Microsoft office experience (Excel) and or Google Sheets is a huge plus.

· Team Player

Hours:

8:30 - 5:30

Starting Pay:

$16-18 / Hour

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18