What are the responsibilities and job description for the Front Office Coordinator/Office Manager position at Advanced Podiatry?
Company Overview
Advanced Podiatry is dedicated to providing exceptional podiatric care with over 50 years of combined experience from Drs. Ashdown and Karnavas. Our mission is to help patients lead pain-free, healthy lives through personalized treatment and unmatched service in the tri-county area.
Summary
As a Front Office Assistant at Advanced Foot and Ankle Center, located in our Champion/Warren location, you will be the first point of contact for our patients, playing a vital role in ensuring a smooth and welcoming experience. This position is essential in supporting our commitment to high-quality patient care and operational efficiency.
Responsibilities
- Greet patients warmly and manage front desk operations efficiently.
- Handle insurance verification processes to ensure accurate patient billing.
- Maintain and organize medical records while ensuring compliance with privacy regulations.
- Utilize phone systems to manage incoming calls and schedule appointments effectively.
- Assist with medical coding as needed for accurate documentation.
- Collaborate with medical staff to coordinate patient care plans and follow-up appointments.
- Provide information about services and procedures to patients, enhancing their understanding of care options.
- Support the overall operations of the medical office by performing various administrative tasks.
- Lead role in managing this location.
Qualifications
- Proven experience in a medical office setting, preferably in a front desk role.
- Strong knowledge of insurance verification processes and medical records management.
- Familiarity with medical terminology and coding practices is highly desirable.
- Excellent phone etiquette and communication skills for effective patient interaction.
- Ability to operate phone systems and scheduling software efficiently.
- Experience with Epic or similar electronic health record systems is a plus.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- A compassionate approach towards patient care, reflecting our commitment to their well-being.
If you are passionate about providing exceptional patient experiences in healthcare, we invite you to apply today and become an integral part of our team at Advanced Podiatry.
Job Type: Full-time
Pay: $16.21 - $18.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Warren, OH 44483 (Required)
Ability to Relocate:
- Warren, OH 44483: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18