What are the responsibilities and job description for the Medical Spa Front Desk Receptionist position at Advanced Skin Therapy?
Job Title: Front Desk Receptionist- Medical Spa
Location: Smokey Point area (Arlington/Marysville)
Position Type: Part-time 15-20 hours per week
Overview:
We are a thriving Medical Spa nestled in the heart of the Smokey Point area, dedicated to providing high-end treatments and exceptional service to our patients. As our practice continues to grow, we are seeking an experienced and dynamic individual to join our team as a Front Desk Receptionist. This pivotal role serves as the face of our establishment, ensuring seamless operations and fostering a welcoming atmosphere for our valued patients.
Key Responsibilities:
- Greet patients warmly and professionally, reflecting our mission to deliver outstanding service.
- Manage incoming communication such as calls, texts, and emails with efficiency, clarity, and a patient-focused attitude.
- Accurately schedule and manage appointments using our scheduling software.
- Assist with patient check-out, process payments, and ensure accuracy in handling sensitive payment information.
- Ensure all patient records are up-to-date and maintained with confidentiality.
- Support overall practice flow by helping with inventory, maintaining a tidy space, and assisting providers in prepping rooms between appointments.
- Collaborate closely with the team to address patient concerns and create a supportive work environment.
- Conduct patient outreach and assist in pulling operational reports to support front-end efficiency and patient satisfaction.
- Uphold company policies and always maintain the highest level of professionalism.
Qualifications:
- Previous experience in the spa or medical industry required, with a strong understanding of customer service principles.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency with scheduling systems and general computer software.
- Excellent verbal and written communication skills.
- A warm, outgoing personality that brings positivity and “a burst of sunshine” to our patients and team.
- Availability to work a flexible schedule (Monday–Saturday), including coverage when needed to accommodate business and provider needs.
This is more than just a front desk job, it’s an opportunity to be part of a passionate, people-focused team that’s raising the bar in the aesthetic industry. We offer a supportive, growth-minded work culture where your contributions are valued and your energy makes a difference.
If you’re enthusiastic about the medical spa industry and enjoy creating memorable client experiences, we’d love to hear from you!
Job Type: Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person