What are the responsibilities and job description for the Front Desk Medical Receptionist position at Experience Momentum?
Join Our Team at Experience Momentum!
Experience Momentum is a busy wellness center in Lynnwood, WA offering integrative health services, including physical therapy, massage therapy, personal training, group fitness classes, and nutrition counseling. We are looking for a compassionate, detail-oriented Front Desk Medical Receptionist, someone who loves creating connections and fostering a warm, welcoming environment that makes everyone feel at home and supported on their Experience Momentum journey.
Why Work With Us?
- Competitive Pay & Growth Opportunities
- Collaborative Work Environment – Work alongside physical therapists, dietitians, and fitness professionals in a holistic wellness setting.
- Set Schedule – Ideal for those looking for work-life balance.
What You’ll Do:
- Client Greeting & Support: Welcome each client with a cheerful attitude and uphold the highest standard of customer service, creating a comfortable and supportive environment.
- Appointment Scheduling: Manage scheduling across multiple services, including Physical Therapy, Massage Therapy, Nutrition, and Fitness, to ensure optimal availability and efficient provider coordination.
- Payment Processing: Collect patient payments, including copays and outstanding balances, with accuracy and professionalism.
- Patient Inquiries & Referrals: Respond to inquiries and referrals, including specialized cases such as Motor Vehicle Accident and Labor and Industries clients, providing prompt and clear information.
- Patient Account Management: Create, update, and maintain detailed client accounts, ensuring demographic and insurance information is accurate and up to date.
- Communication: Answer phones, manage faxes, and ensure all client communications are handled in a timely and professional manner.
- Additional Support: Perform other administrative duties as needed to support our clinical and wellness teams.
What We’re Looking For:
- A resourceful and solution-oriented mindset
- A sincere desire to support people on their journey
- A positive, collaborative attitude
- Prior customer service experience, ideally in a medical or wellness setting
Perks & Benefits for Part-Time Employees:
- Retirement Plan Eligibility after 1 year of employment
- Access to Group Fitness Classes
- Discounted Services Across Our Wellness Offerings
Apply Today!
If you are a dedicated Front Desk Medical Receptionist looking for a part-time position in a collaborative, mission-driven environment, we’d love to hear from you. We are intentional about creating an inclusive community where clients and staff feel seen, heard, valued, and respected. We believe in the positive power of creating, maintaining, and inspiring equity, inclusion, and diversity within our company and community. Submit your resume and cover letter to tell us why you’d be a great fit!
Schedule: Monday- Thursday from 1-6 pm. and Fridays 2-7 pm.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Afternoon shift
- Evening shift
- Monday to Friday
Application Question(s):
- Can you work the Monday-Thursday 2PM-7PM and Friday 1PM-6PM schedule?
- Do you have experience in a medical or wellness setting?
- Do you have a passion for helping people?
Ability to Commute:
- Lynnwood, WA 98036 (Required)
Work Location: In person
Salary : $18 - $20