What are the responsibilities and job description for the Client Account Manager position at Advanced Solutions International?
Client Account Manager
Client Performance Improvement Leader)
Austin, TX or Alexandria, VA (Remote)
About us
Advanced Solutions International is a global software company providing innovative software solutions to help not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, and engage and serve their members and donors around the world. Our portfolio of products includes iMIS Engagement Management System, Clowder, TopClass LMS, and OpenWater. Together, our brands help associations achieve great things.
About our position
We’re looking for a driven Client Performance Improvement Leader who will be instrumental in driving revenue generation from both directly assigned clients and those shared with our business partners. This role involves managing sales quotas while overseeing a pipeline of potential opportunities. By promoting ASH’s products and services, a commitment to excellence in customer service, and proactive exploration of additional sales leads, you will enhance client loyalty and drive company growth.
What you’ll be doing
- Representing ASH's products and services with industry expertise and comprehensive knowledge, effectively addressing client needs and promoting solutions.
- Cultivating strong business relationships with client executives, understanding their goals and identifying opportunities to align ASI and ASH offerings with their objectives.
- Maintaining regular contact with assigned clients primarily via phone, with in-person meetings as necessary, particularly for larger clients.
- Achieving monthly, quarterly, and annual sales quotas by implementing effective sales strategies and tactics.
- Delivering established targets for new client revenues and gross margins, adhering to Client Sales guidelines.
- Developing and maintaining professional relationships with ASH divisions globally.
- Providing support to other ASI CPIL staff, especially during periods of personal or annual leave.
- Performing other job-related duties and responsibilities as assigned.
What we want you to have
What we offer
ASI has been operating for more than 30 years and has perfected the employee-first culture with a fun, friendly, and casual work environment. We encourage new ideas, fresh perspectives, and positive attitudes and offer the following employee benefits :
Join our team and positively impact thousands of ASI customers around the world!
www.advsol.com / careers
ASI for All
ASI’s commitment to diversity and inclusion stems from our core values of Courage, Excellence, and Respect. We value and respect different perspectives and those who have the courage to share their experiences and challenges and provide a supportive environment where ASI team members can grow and develop while delivering excellent products and services to our clients. In furtherance of our mission to keep our clients for life, we are committed to cultivating an inclusive work environment that reflects the varied non-profit and membership organizations we serve worldwide. ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and / or interview process should notify the ASI Human Resources Department at hrdept@advsol.com.
If you or someone you know may be interested in this position, please have them apply here.