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Customer Service Representative - Entry Level

Advanced Tower Structural Solutions (ATSS)
Boston, MA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 2/18/2025
Job Overview

We are looking for a dedicated and customer-oriented professional to become a part of our dynamic team as a Customer Service Representative. In this entry-level position, your contributions will be essential in providing outstanding customer service and effectively addressing customer inquiries.

Key Responsibilities

  • Engage with customers to assist them with their inquiries and resolve issues in a timely manner.
  • Maintain a cheerful and professional demeanor during all customer interactions.
  • Accurately document all customer interactions and feedback.
  • Collaborate with team members to continuously improve customer satisfaction.

Required Skills

  • Excellent communication skills.
  • Strong problem-solving capabilities.
  • Ability to thrive in a collaborative team environment.
  • A customer-focused attitude.

Qualifications

  • Previous experience in customer service is advantageous but not mandatory.
  • A high degree of empathy and patience is essential.

Career Growth Opportunities

This role serves as an excellent foundation for a career in customer service, with numerous pathways for professional advancement and skill enhancement within our organization.

Company Culture And Values

Our company upholds a culture that promotes support and collaboration, where every team member is encouraged to share ideas and deliver superior service to our customers.

Networking And Professional Opportunities

Working with us offers valuable networking opportunities and the chance to build professional relationships that can enhance your career trajectory in customer service.

Employment Type: Full-Time

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