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Customer Service Representative - Entry Level

Advanced Tower Structural Solutions (ATSS)
Columbus, OH Full Time
POSTED ON 1/19/2025 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Advanced Tower Structural Solutions (ATSS)?

Job Overview

We are in search of a personable and detail-oriented individual to become a vital member of our team as a Customer Service Representative. In this entry-level role, you will be essential in providing outstanding customer service and effectively addressing inquiries and concerns.

Key Responsibilities

  • Deliver exemplary customer service and support to our clients.
  • Address customer inquiries and resolve issues in a timely manner.
  • Maintain a positive and professional demeanor.
  • Collaborate with team members to enhance the overall customer experience.

Required Skills

  • Excellent communication and interpersonal abilities.
  • Proficiency in resolving issues swiftly and effectively.
  • Strong focus on customer satisfaction.
  • Collaborative team spirit.

Qualifications

  • High school diploma or equivalent.
  • Prior customer service experience is beneficial, though not mandatory.
  • Capability to thrive in a fast-paced work environment.

Career Growth Opportunities

This position offers a platform for professional development within our organization. We are committed to nurturing your skills and fostering your career advancement through continuous learning opportunities.

Company Culture And Values

Our company prides itself on a culture that values teamwork, open communication, and a steadfast commitment to customer satisfaction. We strive to create a supportive workplace where every employee’s contributions are recognized and valued.

This role presents a remarkable opportunity to positively impact our customers while developing your professional career in a dynamic and encouraging environment.

Employment Type: Full-Time
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