Demo

Front Desk Coordinator

Advanced Urgent Care
Braselton, GA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Overall Responsibility: To carry out a range of reception and administrative duties in relation to the day-to-day operations of medical facility’s front desk/reception area. Candidate must be able to complete shifts at our Braselton and Cumming locations.

Industry Experience:

  • Ability to work accurately and efficiently
  • Must have basic computer knowledge
  • Basic medical terminology fluency
  • Excellent telephone skills and office etiquette
  • Thorough knowledge of patient billing procedures during check-in/check-out
  • Ability to work well under pressure
  • Warm, outgoing personality
  • Ability to interact effectively and in a supportive manner with persons of all backgrounds
  • Previous experience (1-2 years) in medical practice required
  • Specific Duties:
  • Assist patients in accurately completing “New Patient Registration Forms” and documents.
  • Advise patients of relevant charges for services, accept payment and issue receipt for same.
  • Answer telephones and use telephone etiquette while speaking to patients.
  • Respond to all queries and requests for assistance from patients and other visitors to the facility.
  • Appropriately monitor emails used by front desk staff and respond in a polite and helpful manner.
  • Determine the financial status of patients and their insurance eligibility for services.
  • Ensuring the Experity Health patient queues are managed appropriately and monitor the flow of patients to and from various queues.
  • Assist in faxing and retrieving medical record requests by various labs, specialist providers, insurances and attorneys.
  • Appropriately assist patients with lab result requests
  • Maintain stock of toiletries used in patient bathrooms and reception area.
  • Maintain forms and office supplies required for front desk operations.
  • Keep reception area clean and tidy – morning, midday, and night.
  • Respect and maintain the privacy and dignity of patients; always assure patient confidentiality.
  • Participate in staff and educational meetings.
  • Stand and greet patients politely when they enter the facility.
  • Secure the building at the close of each working day according to protocols and lock front entrances.

Education Requirement

  • High school diploma or equivalent

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 30 – 40 per week

Schedule:

  • 10 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • medical: 2 years (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Front Desk Coordinator?

Sign up to receive alerts about other jobs on the Front Desk Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$71,652 - $94,869
Income Estimation: 
$140,070 - $199,349
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$71,652 - $94,869
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Advanced Urgent Care

Advanced Urgent Care
Hired Organization Address Key West, FL Full Time
Advanced Urgent Care is looking for qualified medical receptionists at its Key West location. Be part of an exciting tea...

Not the job you're looking for? Here are some other Front Desk Coordinator jobs in the Braselton, GA area that may be a better fit.

Front Desk Wellness Coordinator

The Joint Chiropractic, Gainesville, GA

FRONT DESK & ACCOUNTING COORDINATOR

CFX Careers Page, ELLENWOOD, GA

AI Assistant is available now!

Feel free to start your new journey!