What are the responsibilities and job description for the Warehouse Supervisor position at Advanced Warehouse Inc.?
Warehouse Supervisor
Company Overview
Advanced Warehouse Inc., is a full-service Third-Party-Logistics (3PL) service provider specializing in cosmetics, foodstuffs, clothing, and home goods. With locations in Central New Jersey and Southern California, AWI works strategically with retailers, startups, and established businesses to provide E-Commerce, Amazon FBA, big-box retailer distribution, and wholesale fulfillment, distribution, and transportation services with the backing of modern technology and our unique, boutique-like service level.
Job Description
The Warehouse Supervisor is responsible for overseeing day-to-day warehouse operations, ensuring high productivity and stringent quality control. This role involves supervising staff, monitoring workflows, ensuring compliance with safety protocols, and meeting client-specific KPIs related to productivity, order accuracy, and service quality.
Key Responsibilities:
Team Management
o Supervise, train, and assign tasks to warehouse personnel, ensuring the efficient use of labor resources.
o Provide regular feedback to staff to ensure productivity targets are met and quality standards are upheld.
Operational Oversight
o Oversee daily order picking, packing, shipping, receiving, and storage processes to meet operational efficiency and accuracy goals.
Inventory & Quality Assurance Supervision
o Supervise inventory control processes, including cycle counting and stock reconciliation, to maintain inventory accuracy.
o Ensure the proper handling, storage, and shipment of goods to avoid damage and meet client specifications.
Productivity Supervision
o Monitor staff performance to ensure productivity goals are met, such as orders picked and packed per hour.
o Use data from Warehouse Management Systems (WMS) to track performance and report on individual and team productivity levels.
Quality Assurance Supervision
o Supervise adherence to Standard Operating Procedures (SOPs) to ensure quality standards are consistently met.
Client Service & Communication
o Act as a point of contact for internal departments regarding client-specific requirements, ensuring clear communication of instructions to the warehouse team.
Reporting & Analysis
o Provide daily and weekly performance reports on productivity, order accuracy, and quality assurance to the Warehouse Manager.
o Participate in team meetings to provide feedback on operational performance and suggest improvements.
o Assist the Warehouse Manager in reviewing performance against KPIs and implementing corrective actions when needed.
Qualifications
- Proven experience in a warehouse supervisory role, preferably within a 3PL or logistics environment.
- Familiarity with Warehouse Management Systems (WMS) and basic IT skills for tracking inventory and performance metrics.
- Excellent organizational, multitasking, and leadership skills.
- English fluency required
- Korean & Spanish fluency preferred
Work Conditions
- Salary: $40,000-$50,000 (negotiable based on experience)
- Full time On-Site Employment
- Location: Joliet, IL
- Hours: M-F, 8AM to 5PM
Company Benefits
- Health, Dental, Vision Insurance – 100% coverage for you and family
- Paid Time Off
- 401(K) with Company Match
- Free Daily Lunch Catering
- Annual performance-based incentives and bonus
- Fitness Center Membership Subsidy Program
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Will you now or in the future require sponsorship for employment visa status?
Experience:
- Customer service: 1 year (Preferred)
- 3PL: 2 years (Required)
- Warehouse management system: 2 years (Required)
Language:
- Spanish (Preferred)
- Korean (Preferred)
Ability to Relocate:
- Joliet, IL 60431: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $50,000
