What are the responsibilities and job description for the Administrative Support Officer position at Advanced Wireless Network Company Limited?
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokJob Summary
• Key SRO : Request 5G & EDS Site Survey, Urgent Up-speed Bandwidth• Create SMT Renew and add on service Opp to order for Renew / Change Order / Terminate
• Create Data Center usage report to charge customer as per defined process; Power usage: Pay per use charging, Exceeding usage ; Remote Smart hand: Pay per use charging, Exceeding usage
• Quote EDS Tariff price to Partners (Singtel, GCX, CU, CM, CT)
• Liaison with customer to follow up on renew contract
• Prepare budgetary quote for customer upon AM request with standard tariff and agreed rate card in the existing contract.
• Key e-Process for Bulk SMS and Corp Fixed Line
• Handle customer inquiries and provide information about order status
• Liaison with Accounting Team to request manual invoice
• Liaison with Collection Team
Job Description
' 1. To handle the end-to-end process of renewing, changing requests, and upside orders on customers' existing service contracts, which focus on Strategic Enterprise, International Carrier, and Global OTT Provider. Ensure maintaining and increasing sales revenue.
2. Handles day-to-day customer management operations and provides timely responses to customer requests.
3. Required to liaison between customer and collection team to ensure the timely payment term.
4. Prepare the Monthly Service Inventory Report according to service contract.
5. Support Property Strategy: Exclusive building Sales Lead
- Liaison with Building juristic to assign new lead of corporate and individual customer who is the tenants of AIS Exclusive Building
- Exploring new markets and business opportunities to sell products and services.
- Creating daily sales report
- Maintain good relationship with clients and Partner
- Handle and solve inquiries from clients with business manner
Recruiter
Patcharin Vanichapornkul (พัชรินทร์ วณิชอาภรณ์กุล)