What are the responsibilities and job description for the Tailored Care Manager position at Advantage Behavioral Healthcare?
Advantage Behavioral Healthcare has a career opportunity for a Tailored Care Manager. This position provides office, home and community based Tailored Care Management Services to Adults and child & adolescents with behavioral health and/or mental health disorders, Intellectually & Developmental (I/DD), Substance Use Disorder (SUD) and Physical Health problems. Tailored Care Management is the primary care management model for BH I/DD Tailored Plans, and operates on the key principle that physical health, behavioral health, and I/DD-related needs are integrated through the care team. Tailored Care Management will provide qualified members with a single Care Manager who will be equipped to manage all of a members’ needs, spanning physical health, behavioral health, I/DD, TBI, pharmacy, LTSS, and unmet health-related resource needs.
Job Duties:
Tailored Care Managers will provide care coordination activities that include, but not limited to, the following:
- Establishing accountability and agreeing on responsibility.
- Communicating/sharing information and knowledge with member, Legally Responsible Person, and Care Team members.
- Helping with transitions of care.
- Assessing member needs and goals.
- Creating a proactive Care Plan/ISP.
- Monitoring and follow-up, including responding to changes in members' needs.
- Member and/or family/caregiver education to support self-management, independent living, and activities of daily living.
- Linking to community resources.
- Working to align resources with member and population needs.
- Facilitating referrals and following up on referrals.
- Working with the member’s providers to help coordinate resources during any crisis event.
- Providing assistance in scheduling and preparing members for appointments (e.g., reminders and arranging transportation).
- Providing information and assistance in obtaining and maintaining community-based resources and social support services, including LTSS; I/DD and TBI services (including Innovations and TBI waiver services); and any State-funded services.
Qualifications
Tailored Care managers serving all members must have the following minimum qualifications:
- Meet North Carolina’s definition of a Qualified Professional per 10A-NCAC 27G .0104; and
- A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area and two years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; or
- A master’s degree in a field related to health, psychology, sociology, social work (e.g. MSW, MA,, MS), nursing, or another relevant human services area, or licensure as an RN and one years of experience providing care management, case management, or care coordination to complex individuals with an I/DD or a TBI. Licensure is not a requirement for this position.
· Valid driver’s license, auto insurance and reliable transportation.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Whiteville, NC 28472
Salary : $21 - $24
