What are the responsibilities and job description for the Service Advisor position at Advantage Dodge Ram Chrysler Jeep Fiat?
Service Advisor
Advantage Dodge Ram Chrysler Jeep is growing fast and is known as the most reputable automotive dealership in the Four Corners area with legendary customer service and top-notch employees. We provide a fast-paced, positive and professional work environment with excellent earning opportunities. We thrive on customer and employee satisfaction, and we are ready to grow with you!! Advantage is currently seeking a dedicated Service Advisor to join our team. Each candidate should possess an excellent customer service background, preferably to understand a variety of service issues, and be able to solve problems quickly and efficiently. Your expertise in customer service will ensure that clients receive the best recommendations for their vehicle needs. You will be responsible for communicating effectively with customers, ensuring seamless service experience.
Responsibilities
· Greet customers and assess their needs with exceptional customer service skills.
· Provide accurate estimates for repairs and maintenance, ensuring transparency in pricing.
· Follow up with customers’ post-service to ensure satisfaction and address any concerns.
· Stay updated on industry trends to enhance service quality.
Qualifications
· Strong customer service skills with a focus on client satisfaction
· Experience in service writing estimating
Benefits
· Competitive Pay: Earn a solid hourly wage based on your skills and experience.
· Free Health Insurance: Full coverage without the premium costs.
· 401(k) Plan: Secure your future with our comprehensive 401(k) plan.
· Dental & Vision Insurance: Optional dental and vision plans to keep your eyes smile bright.
· Employee Discounts: Enjoy generous discounts on services, parts, and vehicles.
Job Type: Full-time
Pay: $50,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Have you previously worked in a Service Department before?
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Farmington, NM 87402 (Required)
Work Location: In person
Salary : $50,000 - $120,000