What are the responsibilities and job description for the Intake Coordinator position at Advantage Home Care?
Pay rate $17.00 / HR
We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.
Advantage offers numerous benefits, to their family of employees, such as :
Earned Time Off
Medical Benefits, Dental, Life Insurance
Weekly paychecks
Competitive Pay
Fun, Lively, and Family work environment
Room for advancement
8 hour shift
Day shift
Monday to Friday
Benefits :
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Responsibilities
Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
Deliver exceptional customer service to all home care clients and field staff and effectively address all requests in a timely manner.
Provide excellent communication to hone care branch and corporate staff.
Contact new home care client referrals and held clients timely and often to coordinate the start or continuation of care.
Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
Guarantee all private business information & protected health information is kept confidential.
As needed- Participates in special department projects
As needed- Attends state held in-service trainings / meetings per management's direction
Reads and stays abreast of state, federal and business regulations.
Other duties as assigned by management
Requirements
Requirements
Experience with Medicaid and home care knowledge
Working knowledge of office equipment such as copier, scanner, fax machine, postage machine.
Good time management and organizational skills.
Well developed interpersonal and communication skills.
Professional appearance and manner.
Computer literate, specifically Microsoft Office applications.
Ability to lift and carry 15-20 lbs.
Maintain a background free of disqualifying convictions to be employed by a health care company.
Keep a pulse on the job market with advanced job matching technology.
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