What are the responsibilities and job description for the Advantage Tech is hiring: Conversational Designer in Kansas City position at Advantage Tech?
Advantage Tech is looking for a Conversational Designer for our remote client.Skills : DTMF and Speech designs using Visio, Figma, etc.Ability to talk through design recommendations and impacted businesses.Experience reducing the number of dialogue turns and increasing call completions.Conduct business and functional workshops to identify opportunities.Nice to have experience with developing and executing manual and automated test plans.User-Centered Design - User Research & BehaviorsConceptual Conversation Flow Design & Error RecoveryJourney MappingMulti-Modality DesignEffective Prompt WritingData Analysis and OptimizationRequirements Gathering and Use Case DefinitionTechnical Knowledge - NLU and NLP FamiliarityNLU Design Tools : e.g., Figma (preferred), or VisioLLM Tuning FamiliarityVXML Grammar FamiliarityUsability Testing#advantagetech
