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Conversational Designer Job at Advantage Tech in Kansas City

Advantage Tech
Kansas, MO Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 3/31/2025

Advantage Tech is looking for a Conversational Designer for our remote client.

Skills :

  • DTMF and Speech designs using Visio, Figma, etc.
  • Ability to talk through design recommendations and impacted businesses.
  • Experience reducing the number of dialogue turns and increasing call completions.
  • Conduct business and functional workshops to identify opportunities.
  • Nice to have experience with developing and executing manual and automated test plans.

User-Centered Design -

  • User Research & Behaviors
  • Conceptual Conversation Flow Design & Error Recovery
  • Journey Mapping
  • Multi-Modality Design
  • Effective Prompt Writing
  • Data Analysis and Optimization
  • Requirements Gathering and Use Case Definition

    • Technical Knowledge -

  • NLU and NLP Familiarity
  • NLU Design Tools : e.g., Figma (preferred), or Visio
  • LLM Tuning Familiarity
  • VXML Grammar Familiarity
  • Usability Testing

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