What are the responsibilities and job description for the Care Connector East Orlando position at AdventHealth Colorado?
Care Connector East Orlando Orlando, FL
AdventHealth East Orlando
Apply Now
Internal Employees Apply Here
When you’re ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Orange County.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
All the benefits and perks you need for you and your family:
Shift: Days
Location: 7727 LAKE UNDERHILL ROAD, Orlando, 32822
The community you’ll be caring for: AdventHealth Orlando
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
The Role You’ll Contribute
The Care Connector is responsible for assisting in coordination of care and services for assigned patients under the direction of Care Management Leadership, and in collaboration with the multidisciplinary team and patient/family. Interacts with representatives from physician offices, insurance companies, managed care organizations, post-acute providers, and transportation agencies as required. The Care Connector establishes a general working knowledge of payor-specific documentation, regulatory and authorization requirements, the clinical review process, provision of acute and post-acute services, as appropriate for the role. Actively participates in outstanding customer service, escalates as appropriate to effectively and promptly resolve issues, and accepts responsibility in maintaining relationships that are equally respectful to all.
The Care Connector on the post-acute team ensures discharge arrangements are compliant with payor requirements and regulatory guidelines. Responsible for assisting in patient discharge plans as directed, assisting with coordination of clinical data collection, and ensuring third-party payer notifications and authorizations are secured and documented as a support function for Care Management staff.
The Care Connector on the acute care and/or ED team establishes a general working knowledge of post-acute appointment needs. Ensures regulatory requirements are compliant with CMS and AHCA regulations and post-acute appointments are secured prior to patient’s discharge, as appropriate within their role.
The Value You’ll Bring To The Team
Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified.
Performs skills necessary to create a high-quality patient experience, as reflected through acceptable satisfaction scores, quality monitoring, and patient feedback.
Copies, scans, files, and distributes documents.
Documents activities and progress in the electronic medical record per defined policy and procedures, computer billing/utilization systems, or in other ways as directed. Inputs clinical information and discharge planning details into the medical record as appropriate for the role.
Keeps RN Care Manager, Social Worker and/or other members of clinical team informed of issues or delays impacting a timely discharge or scheduling of post-acute appointments.
Qualifications
The expertise and experiences you’ll need to succeed:
Required
Category: Case Management
Organization: AdventHealth East Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25007926
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
AdventHealth East Orlando
Apply Now
Internal Employees Apply Here
- Job Schedule: Full-time
- Pay Range: $16.14 - $24.21 per hour
- Job ID: 25007926
- Job Family: Case Management
- Shift: 1 - Day
When you’re ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Orange County.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
All the benefits and perks you need for you and your family:
- Benefits and Paid Days Off from Day One
- Paid Parental Leave
- Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) * For eligible positions*
- Student Loan Repayment Program
- Nursing Clinical Ladder Program
- Whole Person Well-being and Mental Health Resources
Shift: Days
Location: 7727 LAKE UNDERHILL ROAD, Orlando, 32822
The community you’ll be caring for: AdventHealth Orlando
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
The Role You’ll Contribute
The Care Connector is responsible for assisting in coordination of care and services for assigned patients under the direction of Care Management Leadership, and in collaboration with the multidisciplinary team and patient/family. Interacts with representatives from physician offices, insurance companies, managed care organizations, post-acute providers, and transportation agencies as required. The Care Connector establishes a general working knowledge of payor-specific documentation, regulatory and authorization requirements, the clinical review process, provision of acute and post-acute services, as appropriate for the role. Actively participates in outstanding customer service, escalates as appropriate to effectively and promptly resolve issues, and accepts responsibility in maintaining relationships that are equally respectful to all.
The Care Connector on the post-acute team ensures discharge arrangements are compliant with payor requirements and regulatory guidelines. Responsible for assisting in patient discharge plans as directed, assisting with coordination of clinical data collection, and ensuring third-party payer notifications and authorizations are secured and documented as a support function for Care Management staff.
The Care Connector on the acute care and/or ED team establishes a general working knowledge of post-acute appointment needs. Ensures regulatory requirements are compliant with CMS and AHCA regulations and post-acute appointments are secured prior to patient’s discharge, as appropriate within their role.
The Value You’ll Bring To The Team
Demonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified.
Performs skills necessary to create a high-quality patient experience, as reflected through acceptable satisfaction scores, quality monitoring, and patient feedback.
Copies, scans, files, and distributes documents.
Documents activities and progress in the electronic medical record per defined policy and procedures, computer billing/utilization systems, or in other ways as directed. Inputs clinical information and discharge planning details into the medical record as appropriate for the role.
Keeps RN Care Manager, Social Worker and/or other members of clinical team informed of issues or delays impacting a timely discharge or scheduling of post-acute appointments.
Qualifications
The expertise and experiences you’ll need to succeed:
Required
- High School Diploma or GED
- At least one-year experience in a customer service environment
- At least 6 months of experience in a healthcare environment
- Associate degree in a healthcare-related field
- Experience working in a healthcare setting
Category: Case Management
Organization: AdventHealth East Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25007926
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
- share to facebook
- share to twitter
- share to linkedin
- share by email
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Salary : $16 - $24
PRN Registered Nurse (RN) – Lead & Elevate Non-Skilled Home Care in East Orlando!
HomeWell Care Services of Orlando -
Orlando, FL
RN Registered Nurse (RN) – Lead & Elevate Non-Skilled Home Care in East Orlando!
HomeWell Care Services of Orlando -
Orlando, FL
PRN Bilingual RN (English/Spanish) – Flexible Hours | East Orlando | Join Our Growing Team
HomeWell Care Services of Orlando -
Orlando, FL
