What are the responsibilities and job description for the Voice Technician - Intermediate position at AdventHealth Information Technology?
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
The role you’ll contribute:
Under general supervision, responsible for moderately complex tasks associated with technical areas within voice services and routine activities relating to the voice network. Maintains PBX/ Voice Systems and associated hardware. May assist in management of voice and data cabling. Provides support to end users for phones and voicemail. Responsible for tracking service requests. Makes phone system additions, changes, and installs new station equipment. Adheres to corporate standards for voice service implementation.
The value you’ll bring to the team:
- Responsible for implementation, support, and maintenance activities pertaining to current and future voice circuits for the enterprise.
- Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes working with the Network Voice Engineers on the installation, maintenance, and management of all PBX hardware and communications circuits.
- Responsible for maintaining and updating voice equipment inventory records and voice systems problem records.
- Assists in developing budgets (identification and recommendation of items), and procuring communications equipment and supplies.
Qualifications
The expertise and experiences you’ll need to succeed :
KNOWLEDGE AND SKILLS REQUIRED:
- An analytical skill set is required while telecom knowledge will typically be obtained on the job.
- Basic PC skills are required.
- Basic understanding of data networking is a plus.
EDUCATION AND EXPERIENCE REQUIRED:
- Typically requires 6 years of technical telecom experience and continuing education in network/telecommunications.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Information Systems
Organization: AdventHealth Information Technology
Schedule: Full-time
Shift: 1 - Day
Req ID: 25003605
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.