What are the responsibilities and job description for the Referral Coordinator position at AdventHealth Medical Group Central FL?
Referral Coordinator - AdventHealth Medical Group
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift: Monday-Friday, 8-5pm
Location : 711 East Altamonte Drive, Altamonte Springs, 32701
The community you’ll be caring for:
- More than 800 physicians, 450 advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services.
- AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year.
- In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market.
The role you’ll contribute:
The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals and processing the referral. Schedules appointments with the referral when necessary. Serves as liaison between patient and medical support staff with regards to referrals. *If working in a Patient Centered Medical Home (PCMH) Practice, the following additional standards apply: Our team continuously works with the quality team and practice coaches to implement and maintain NCQA/PCMH standards. Participates in educational sessions to improve skills as appropriate Participates in the collection of quality data Assists clinical staff providers with providing patients with outside resources and materials Assists in identifying and documenting cultural and linguistic needs of patients Assists in identifying and documenting advanced directives Assists clinical staff and providers with obtaining ER and Hospital information Assists in arranging follow up appointments as indicated by clinical staff and providers
The value you’ll bring to the team:
- Takes accurate and legible messages, which include time, date and initials.
- Answers non-clinical questions for patients and family members and routes all other calls correctly.
- Understands guidelines for and appropriately uses the telephone system.
- Obtains physician approval for referrals and hospital admissions.
- Contacts insurance company for referral number or pre-certification/authorization.
The expertise and experiences you’ll need to succeed:
Minimum qualifications :
- High school graduate or equivalent OR 4 years of experience.
- Experience with computers.
- Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
Preferred qualifications:
- One year of ICD-9 and CPT-4 coding experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Physician Services
Organization: AdventHealth Medical Group Central FL
Schedule: Full-time
Shift: 1 - Day
Req ID: 25013200
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
