What are the responsibilities and job description for the Surgery Scheduling Associate (Outpatient) position at Adventist Health Portland?
Job Description
In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.
Job Summary
Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.
Job Requirements
Education and Work Experience:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.
Job Summary
Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.
Job Requirements
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
- Medical Assistant certification: Preferred
- Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
- Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
- Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary. Files, photocopies and scans client records.
- Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office-equipment knowledge are maintained up to date.
- Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
- Provides daily operating room schedules, call sheets and pre-admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing. Schedules nursing staff, receives referrals and assigns tasks to appropriate staff. Schedules new nursing staff for one-on-one training with existing staff.
- Performs other job-related duties as assigned.
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
