What are the responsibilities and job description for the Program Manager, Performance Improvement position at Adventist Health?
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Leads, facilitates, executes, coaches, consults and educates process improvement teams. Leads the organization with process improvement deployment that includes mentoring facilitators, tracking the local deployment scorecard and reporting results. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment. Manages large program(s) with substantial budget/impact. Receives assignments in the form of objectives and determines tactical approach, resources, schedules and goals. Applies advanced technical knowledge to solve complex problems .
Job Requirements:
Education and Work Experience:
- Bachelor’s Degree or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
- Five years' relevant experience: Preferred
- Two years' healthcare experience: Preferred
- One year's leadership experience: Preferred
Licenses/Certifications:
- Certified CPHQ (Certified Professional in Healthcare Quality) or certified in a related field: Preferred
Essential Functions:
- Designs and improves measurement processes. Performs analysis using appropriate tools and interpret the results using critical thinking to reach sound conclusions and make reasonable and doable recommendations. Works with the team to implement the recommendations. Verifies impact, and establishes a control plan.
- Helps to set stretch goals and guides the team through the process improvement roadmap. Identifies the critical input factors then facilitates the necessary changes to achieve process improvements. Utilizes process improvement tools to analyze opportunities for improvement. Monitors group processes. Escalates problems that cannot be resolved within the team setting to leadership contacts.
- Actively identifies and reports opportunities for improvement, seeks solutions and communicates through proper chain of command.
- Converts process metric improvements into an auditable financial benefit. Documents and obtains operations and finance agreement on formal project look backs.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
The estimated base pay for this position is $120,077 to $180,115. Additional individual compensation may be available for this role through years of experience, differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Salary : $120,077 - $180,115
