Operations Coordinator

Job Overview:

We’re looking for an organized and proactive Operations Coordinator to help keep things running smoothly at Adventure Awaits Bookkeeping. In this role, you’ll be making sure our team stays efficient, our systems are working seamlessly, and our processes continue to evolve with what the business needs and our growth.

We are looking for someone who thrives on taking rough ideas, organizing them into structured plans, and executing them into real solutions. This person should be a strong listener, able to quickly absorb new concepts, and independently turn brainstorming sessions into actionable strategies. They should enjoy problem-solving, have a natural ability to break down complex ideas into step-by-step plans, and be resourceful in finding the best ways to implement them. The right candidate will take ownership of operational challenges, anticipate potential roadblocks, and create clear, practical solutions that support the company's growth and efficiency.

Key Responsibilities:

• Coordinate Team Member Onboarding & Training: Lead the onboarding process for new hires, ensuring they have the necessary tools, training, and resources to succeed.
• Systems & Technology Implementation: Evaluate, implement, and optimize bookkeeping software, project management tools, and internal systems.
• Performance & KPI Tracking: Help compile the data to Monitor key performance indicators (KPIs) for employees and teams to ensure efficiency and accountability.
• Process Improvement: Identify operational bottlenecks and develop streamlined solutions to improve workflow and productivity.
• Compliance & Best Practices: Ensure compliance with bookkeeping industry standards and internal operational procedures.
• Collaboration & Communication: Serve as a bridge between leadership and the bookkeeping team, ensuring alignment on goals and expectations.
• Project Coordination: Manage operational projects, ensuring timelines, deliverables, and team responsibilities are clear.
• Idea Execution & Problem Solving: Take conceptual ideas from leadership, refine them into structured plans, and execute them efficiently.
• Proactive Initiative: Identify potential improvements before they become issues and implement solutions that enhance workflow and team productivity.
• Workflow Optimization: Continuously assess and refine processes to ensure the team operates at maximum efficiency.
• Documentation & Standard Operating Procedures (SOPs): Develop and maintain clear, easy-to-follow SOPs for team operations and processes. Coordinate SOP database is always current & accurate.
• Cross-Department Coordination: Work with different departments to align business operations and improve collaboration.
• Crisis Management & Troubleshooting: Act quickly and effectively to resolve operational issues as they arise.
• Client Experience Improvement: Ensure operations contribute to a smooth, professional, and high-quality client experience.
• Automation & Efficiency Strategies: Identify and implement automation tools to reduce manual workload and increase team efficiency.
• Budget & Resource Management: Assist in managing operational budgets and allocating resources effectively to support business growth.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred but not required).
• 3 years of experience in operations management, preferably in a bookkeeping, accounting, or financial services company.
• Strong understanding of bookkeeping processes and relevant technologies.
• Proficiency in project management and business tools.
• Experience in employee training, onboarding, and performance management.
• Excellent problem-solving skills and the ability to develop strategic solutions.
• Strong leadership and interpersonal communication skills.
• High attention to detail and ability to manage multiple projects simultaneously.
• Ability to work independently and drive results without constant supervision.

Working Schedule & Hours:

• Full-time position, typically Monday through Friday.
• Standard working hours are between 8:00 am & 6:00 pm MST time, but flexibility is available between those hours.
• In-office for majority of hours during the week with remote work options available based on mutually agreed upon schedule.
• Regular team meetings and check-ins to align on goals and progress

Instructions to Apply:

1. Include your Resume

2. Include a short video (2-3 minutes) introducing yourself and explaining why you are a great fit for this role!

3. Send an email with all the above to kacie@adventureawaitsbookkeeping.com.

Deadline to apply is 4/11/2025!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Steamboat Springs, CO 80487

Salary : $25 - $30