What are the responsibilities and job description for the Part Time - On Call Scheduling Coordinator position at AdvisaCare?
About AdvisaCare:
We are AdvisaCare, and we’re more than a Medicare Certified Home Health and Hospice Agency. We are a group of people who invest daily in our patients and their care. We accomplish this by having a blend of integrated services designed to maximize the health, happiness, and independence. We strive to learn and grow from our clients and to provide a caring, passionate, and proven healthcare.
We are "GROWING" fast and our top-flight care team needs your help! As an On Call Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need – strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs – “YOU’RE THE ONE” we’re looking for!!
**If you feel as called as we do to make a difference in the journey of HEALTHCARE then we are the family for YOU! Call to learn more or send us a resume and let's discuss all the new and exciting opportunities happening at AdvisaCare! Let us Share our organization with YOU!
**Our Caregivers and Clients are AdvisaCare's #1 priority! We CARE ABOUT YOU!!**
What you’ll be doing as an On Call Scheduling Coordinator:
- Answer and triage calls from caregivers, clients and prospects after hours and on weekends (You will answer phones and handle any issues that may arise from Friday at 5pm to Monday at 8am)
- Manage client and caregiver schedules to ensure every shift is staffed
- Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
- Ability to be on-call for after business hour calls and scheduling modifications
- Willing to work in field as needed- Must have Direct Patient Hands on Care experience - Must live in/near our service area
As an On Call Scheduling Coordinator, here are some things you will tackle:
- Ensure each patient is getting the unique care that they need, and we know we can deliver
- Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
- Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
- Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.
About You:
You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and has fun doing it!.
Does this describe you? Then you may be a great fit for AdvisaCare!!
We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan!
Join the AdvisaCare family and let’s make a difference together!
