What are the responsibilities and job description for the Patient Service Rep 1 position at Advocare?
Busy Ob Gyn office looking for a Full Time Patient Service Representative / Front Desk Receptionist.
Must be : RELIABLE , have a positive attitude, and can handle a busy office. Responsibilities include answering patient calls, scheduling appointments, checking patients in and out, checking eligibility and supporting admin needs.
Must have experience in a medical office!
Benefits :Schedule :
- 8 hour shift
Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you'll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.
Essential Functions :
Greets patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews same for accuracy, updates patient information and notifies staff that patient is ready
Efficiently and timely answers the phone and direct patients to the appropriate staff or document messages.
Verify correct insurance information.
Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment.
Appropriately schedule, reschedule and cancel patient appointments.
Timely input of visit information from encounter form after each appointment
Perform other duties as assigned by providers, coordinators, and managers in accordance with established office policy
Maintains confidentiality and uses discretion when handling patient medical records and information
Required Skills / Abilities :
Able to use office equipment satisfactorily and handle paperwork / filing adequately.
Skilled in patient-service principles by creating a pleasant waiting room atmosphere.
Skilled in establishing and maintaining effective working relationships with staff, patients, and the public.
Ability to communicate clearly in person and on the phone and establish / maintain cooperative relationships with patients, families, physicians, staff, and other customers.
Ability to organize and prioritize tasks effectively.
Ability to maintain confidentiality and handle sensitive information.
Education and Experience :
High school diploma or equivalent required
One year of prior experience in a medical setting preferred
